Enreach Networks incident

Enreach Cloud API services

Minor Resolved View vendor source →

Enreach Networks experienced a minor incident on August 30, 2023 affecting API services, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 10:36 AM UTC
Resolved
Aug 30, 2023, 12:26 PM UTC
Duration
1h 50m
Detected by Pingoru
Aug 30, 2023, 10:36 AM UTC

Affected components

API services

Update timeline

  1. investigating Aug 30, 2023, 10:36 AM UTC

    Dear Customer, Enreach is investigating possible problem in part of Cloud API services. Current situation results to random timeouts in API requests. Investigation ongoing.

  2. monitoring Aug 30, 2023, 10:51 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 30, 2023, 12:26 PM UTC

    This incident has been resolved.