Enreach Networks experienced a critical incident on November 14, 2023 affecting Mobile Finland DNA, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Mobile Finland DNA
Update timeline
- investigating Nov 14, 2023, 08:51 AM UTC
Dear Customer, Enreach is investigating a problem in part of telephony call traffic. DNA mobile call traffic is impacted. Inbound and Outbound call's are currently failing. Incident is impacting all silo's. We'll update additional information as soon as we know more about the incident.
- monitoring Nov 14, 2023, 09:25 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2023, 10:48 AM UTC
This incident has been resolved. Incident was caused by DNA's larger problem in their network.