Enreach Networks incident

Call traffic. Mobile calls via Telia, DNA and Elisa.

Major Resolved View vendor source →

Enreach Networks experienced a major incident on January 23, 2024 affecting Mobile Finland Telia and Mobile Finland DNA and 1 more component, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 07:45 AM UTC
Resolved
Jan 23, 2024, 08:52 AM UTC
Duration
1h 7m
Detected by Pingoru
Jan 23, 2024, 07:45 AM UTC

Affected components

Mobile Finland TeliaMobile Finland DNAMobile Finland Elisa

Update timeline

  1. investigating Jan 23, 2024, 07:45 AM UTC

    Dear Customer, Enreach is investigating problem in part of telephony call traffic. This incident seems to impact mobile call traffic via Telia, DNA and Elisa. Most of the calls are not signaled through. Incident impacts all Silo's. Incident seems to be on operator side. We'll update additional information as soon as we know more about the incident.

  2. monitoring Jan 23, 2024, 07:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 23, 2024, 08:52 AM UTC

    This incident has been resolved.