Enreach Networks incident

Call traffic incident

Minor Resolved View vendor source →

Enreach Networks experienced a minor incident on June 11, 2024 affecting Fixed Line Finland and Mobile Finland Telia and 1 more component, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 11:54 AM UTC
Resolved
Jun 11, 2024, 12:43 PM UTC
Duration
48m
Detected by Pingoru
Jun 11, 2024, 11:54 AM UTC

Affected components

Fixed Line FinlandMobile Finland TeliaMobile Finland DNAMobile Finland ElisaMobile Sweden TeliaFixed Line SwedenFixed Line DenmarkFixed Line UKFixed Line NetherlandsFixed Line Poland

Update timeline

  1. investigating Jun 11, 2024, 11:54 AM UTC

    Dear Customer, Enreach is investigating possible problem in part of telephony call traffic. We'll update additional information as soon as we know more about the incident.

  2. monitoring Jun 11, 2024, 12:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 11, 2024, 12:43 PM UTC

    This incident has been resolved. Failure in call routing environment impacted part of new call signaling in all Silo environments.