Enreach Networks incident

Call traffic Sweden fixed line and outbound down

Enreach Networks experienced a critical incident on August 27, 2024 affecting Fixed Line Sweden, lasting 2h 36m. The incident has been resolved; the full update timeline is below.

Started: Aug 27, 2024, 12:18 PM UTC
Resolved: Aug 27, 2024, 02:55 PM UTC
Duration: 2h 36m
Detected by Pingoru: Aug 27, 2024, 12:18 PM UTC

Affected components

Fixed Line Sweden

Update timeline

investigating Aug 27, 2024, 12:18 PM UTC

Dear Customer, Enreach is investigating possible problem in part of telephony call traffic towards Sweden. Fixed line calls and outbound calls to Sweden are affected. We'll update additional information as soon as we know more about the incident.
monitoring Aug 27, 2024, 12:27 PM UTC

Traffic seems to be now working normally. We are investigating with the partner operator what happened. Calls were impacted between 15:01 and 15:17.
resolved Aug 27, 2024, 02:55 PM UTC

This incident has been resolved.