Enreach Networks experienced a minor incident on September 4, 2024 affecting Mobile Finland DNA, lasting 14d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Mobile Finland DNA
Update timeline
- investigating Sep 04, 2024, 11:22 AM UTC
Dear Customer, Enreach is investigating possible problem in part of telephony call traffic. It seems that about 2% of calls via DNA operator are currently failing. Operator is investigating the problem. We'll update additional information as soon as we know more about the incident.
- identified Sep 11, 2024, 12:32 PM UTC
The situation has been detected and is being corrected by the operator. We continue to monitor the event. Most call traffic works normally.
- monitoring Sep 17, 2024, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 19, 2024, 06:20 AM UTC
This incident has been resolved.