Enreach Networks experienced a minor incident on March 13, 2025 affecting Core services, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Core services
Update timeline
- investigating Mar 13, 2025, 05:52 AM UTC
Dear Customer, Enreach is investigating possible problem in part of telephony call traffic. We'll update additional information as soon as we know more about the incident.
- monitoring Mar 13, 2025, 06:35 AM UTC
A fix has been implemented and we are monitoring the results. If you are still having problems logout and login again.
- resolved Mar 13, 2025, 07:29 AM UTC
This incident has been resolved.