Enjin Outage History
Enjin is up right nowPingoru has recorded 46 incidents for Enjin: 1 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 517 (0%) |
Incidents, newest first
Minor August 20, 2026 Beam Claims Temporarily Unavailable 26m Beam Claim
Started Aug 20, 2026, 09:30 AM UTC· resolved Aug 20, 2026, 09:56 AM UTC
- investigating Aug 20, 2026, 09:30 AM UTC
Beam claims are temporarily unavailable at this time. Users may be unable to claim Beams during this period. The issue is currently being investigated, and further updates will be provided as more information becomes available.
- resolved Aug 20, 2026, 09:56 AM UTC
This incident has been resolved.
Critical September 11, 2025 Enjin Platform Cloud: Intermittent Server Errors 4h 22m Enjin Platform
Started Sep 11, 2025, 02:54 AM UTC· resolved Sep 11, 2025, 07:17 AM UTC
- investigating Sep 11, 2025, 02:54 AM UTC
Enjin Platform Cloud is experiencing intermittent “Server Error” responses and some sign-in attempts are failing or timing out. Affected functionality includes API requests and login. The technical team is investigating the cause and working to restore normal functionality. Apologies for the disruption.
- resolved Sep 11, 2025, 07:17 AM UTC
A distributed denial-of-service (DDoS) attack targeting Enjin Platform Cloud was observed earlier and appears to have caused the intermittent availability issues. Enjin Platform Cloud's behavior appears normal at this time: login and API requests are succeeding. Further investigation into the earlier DDoS-related disruptions is ongoing, and mitigations will be applied as needed.
Major September 2, 2025 Metadata Service Outage Impacting NFT.io and Enjin Wallet 2h 50m Enjin Wallet, NFT.io, Governance & Staking Interface
Started Sep 02, 2025, 03:51 AM UTC· resolved Sep 02, 2025, 06:41 AM UTC
- investigating Sep 02, 2025, 03:51 AM UTC
Metadata Service is currently unavailable and returning errors on NFT.io and in the Enjin Wallet app, including the Staking interface. The technical team is investigating the cause and working to restore normal functionality. Apologies for the disruption.
- investigating Sep 02, 2025, 04:07 AM UTC
We are continuing to investigate this issue.
- resolved Sep 02, 2025, 06:41 AM UTC
This incident has been resolved.
Minor August 20, 2025 Degraded access to Staking – Pool Overview in Enjin Wallet 12h 37m Enjin Wallet
Started Aug 20, 2025, 03:07 AM UTC· resolved Aug 20, 2025, 03:45 PM UTC
- investigating Aug 20, 2025, 03:07 AM UTC
An issue is preventing the Pool Overview screen in Enjin Wallet from loading for some mobile users. The technical team is currently investigating the cause and working to restore normal functionality. Apologies for the disruption.
- investigating Aug 20, 2025, 03:44 PM UTC
We are continuing to investigate this issue.
- resolved Aug 20, 2025, 03:45 PM UTC
This incident has been resolved.
Notice August 7, 2025 Documentation Site Outage 3h 40m
Started Aug 07, 2025, 02:41 AM UTC· resolved Aug 07, 2025, 06:21 AM UTC
- investigating Aug 07, 2025, 02:41 AM UTC
The documentation portal at https://docs.enjin.io is currently inaccessible. The technical team has been alerted and is actively investigating the issue to restore service as soon as possible.
- monitoring Aug 07, 2025, 03:41 AM UTC
Access to the documentation portal at https://docs.enjin.io has been restored. The technical team is currently monitoring the service to ensure continued stability.
- resolved Aug 07, 2025, 06:21 AM UTC
This incident has been resolved.
Minor June 13, 2025 ENJ Staking Balance Display Bug (On-Chain Balances Unaffected) 3d 7h Governance & Staking Interface
Started Jun 13, 2025, 01:06 AM UTC· resolved Jun 16, 2025, 08:18 AM UTC
- investigating Jun 13, 2025, 01:06 AM UTC
We are aware of an issue causing incorrect ENJ values to be displayed to users staking with Enjin Wallet. The team is working on a fix. Please be aware the issue is only visual, and on-chain balance is not affected.
- resolved Jun 16, 2025, 08:18 AM UTC
This incident has been resolved.
Minor May 27, 2025 Android App Crash After Connecting to WalletConnect 3h 57m Enjin Wallet
Started May 27, 2025, 12:54 PM UTC· resolved May 27, 2025, 04:52 PM UTC
- investigating May 27, 2025, 12:54 PM UTC
We’re aware of an issue where the Enjin Wallet Android app may crash after connecting to a dApp via WalletConnect. The technical team is actively investigating the cause and working on a fix. Thank you for your patience.
- resolved May 27, 2025, 04:52 PM UTC
This incident has been resolved. Please make sure you’ve downloaded the latest version of the app from the Google Play Store.
Minor May 15, 2025 Wallet Issue: Unable to Send ENJ on Matrixchain 10m Enjin Wallet
Started May 15, 2025, 05:20 PM UTC· resolved May 15, 2025, 05:30 PM UTC
- identified May 15, 2025, 05:20 PM UTC
Matrixchain transactions are failing when attempting to send ENJ via the wallet. Relaychain transactions are unaffected.
- resolved May 15, 2025, 05:30 PM UTC
This incident has been resolved.
Minor April 20, 2025 Matrixchain Transactions Issues on Enjin Wallet 4h 7m Enjin Wallet, Beam Claim
Started Apr 20, 2025, 09:26 AM UTC· resolved Apr 20, 2025, 01:33 PM UTC
- identified Apr 20, 2025, 09:26 AM UTC
Users may encounter errors when performing Enjin Matrixchain transactions on Enjin Wallet due to a technical issue that has been identified. Apologies for the inconveniences as the team works to resolve this accordingly.
- monitoring Apr 20, 2025, 11:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 20, 2025, 01:33 PM UTC
This incident has been resolved.
Minor March 25, 2025 Unable to Purchase Certain Assets 3h 8m NFT.io
Started Mar 25, 2025, 12:34 PM UTC· resolved Mar 25, 2025, 03:42 PM UTC
- identified Mar 25, 2025, 12:34 PM UTC
We are aware and actively working to resolve an issue where certain assets cannot be purchased on the NFT.io Marketplace.
- monitoring Mar 25, 2025, 02:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2025, 03:42 PM UTC
This incident has been resolved.
Critical March 25, 2025 Issue on claiming Beams 1h 55m Beam Claim
Started Mar 25, 2025, 08:17 AM UTC· resolved Mar 25, 2025, 10:12 AM UTC
- investigating Mar 25, 2025, 08:17 AM UTC
A technical issue with Beams is currently being investigated. As a result, assets or NFTs claimed through Beams may not be received while the issue is being resolved. Apologies for the inconvenience.
- monitoring Mar 25, 2025, 09:11 AM UTC
A fix has been implemented, and results are being monitored. New Beam claims should now be successful. However, there may be delays in receiving items from previous claims. Your patience is appreciated.
- resolved Mar 25, 2025, 10:12 AM UTC
This incident has been resolved.
Major February 24, 2025 Enjin Matrixchain Block Production 2h 58m Enjin Wallet, NFT.io, Enjin Matrixchain
Started Feb 24, 2025, 04:28 PM UTC· resolved Feb 24, 2025, 07:26 PM UTC
- investigating Feb 24, 2025, 04:28 PM UTC
Enjin Matrixchain is experiencing issues with block production. We are currently investigating. Enjin Relaychain NOT affected.
- monitoring Feb 24, 2025, 07:15 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2025, 07:26 PM UTC
This incident has been resolved.
Notice February 17, 2025 NFT Minting Issue on NFT.io – NFT.io
Started Feb 17, 2025, 12:57 AM UTC· resolved Feb 17, 2025, 12:57 AM UTC
- resolved Feb 17, 2025, 12:57 AM UTC
An issue was identified where NFTs were incorrectly sent to a null address instead of the creator’s wallet if the recipient field was left empty during minting. The cause of the issue was contained to NFT.io, and not an issue with the Enjin Blockchain network. The issue has been fully resolved, and minting now correctly defaults to the creator’s wallet when no recipient is specified. Users affected by this issue may contact support for further assistance. Accuracy in transactions remains a priority, and any concerns or questions can be directed to the support team.
Minor February 15, 2025 Issue on Displaying BTC Balance 2d 6h Enjin Wallet
Started Feb 15, 2025, 01:55 AM UTC· resolved Feb 17, 2025, 08:51 AM UTC
- identified Feb 15, 2025, 01:55 AM UTC
Due to a technical issue, users may experience errors when viewing their BTC balance and transaction history on the Enjin Wallet app. Rest assured, all funds remain safe, and the technical team is actively working to resolve the display issue. Your patience and understanding are greatly appreciated.
- monitoring Feb 15, 2025, 08:01 AM UTC
A fix has been implemented and we are monitoring the results.
- identified Feb 17, 2025, 12:29 AM UTC
The issue has recurred and currently being coordinated with pertinent service providers.
- monitoring Feb 17, 2025, 07:48 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 17, 2025, 08:51 AM UTC
This incident has been resolved.
Minor December 26, 2024 Downtime on Migrator Service 7d 17h Token Migration
Started Dec 26, 2024, 09:17 AM UTC· resolved Jan 03, 2025, 03:01 AM UTC
- investigating Dec 26, 2024, 09:17 AM UTC
Users may currently experience difficulties claiming their native ENJ tokens after migrating to ERC-20 ENJ or EFI, due to a technical issue under investigation by the team. Rest assured that the migrated funds remain secure and unaffected. Users will be able to claim their tokens as soon as the issue is resolved.
- monitoring Dec 30, 2024, 11:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 03, 2025, 03:01 AM UTC
This incident has been resolved.
Minor October 24, 2024 Enjin Wallet Issue 8h 31m Enjin Wallet
Started Oct 24, 2024, 03:06 PM UTC· resolved Oct 24, 2024, 11:38 PM UTC
- investigating Oct 24, 2024, 03:06 PM UTC
We are aware of an issue with the latest Enjin Wallet Android build v2.11.21 published on the Play Store, causing users who update their app to experience crashes on startup. Team is preparing a fix. In the meantime, we advise not to update your Android app. Apple iOS users are unaffected.
- resolved Oct 24, 2024, 11:38 PM UTC
The incident has been resolved. Android users may now update the Enjin Wallet app accordingly.
Notice October 23, 2024 Synchronization Issues on Enjin Wallet –
Started Oct 23, 2024, 03:12 AM UTC· resolved Oct 23, 2024, 03:12 AM UTC
- resolved Oct 23, 2024, 03:12 AM UTC
The incident regarding users encountering display errors of token counts and receiving multiple notifications from Enjin Matrixchain transactions has been resolved.