Enjin incident

Degraded Asset Migration Performance

Minor Resolved View vendor source →

Enjin experienced a minor incident on December 12, 2023 affecting Asset Migration, lasting 8d 7h. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 03:49 PM UTC
Resolved
Dec 20, 2023, 11:24 PM UTC
Duration
8d 7h
Detected by Pingoru
Dec 12, 2023, 03:49 PM UTC

Affected components

Asset Migration

Update timeline

  1. investigating Dec 12, 2023, 03:49 PM UTC

    Due to the high volume of asset migration requests, your NFT migration process may take longer than expected. In some cases, it may take up to 72 hours for all your NFT claim requests to be fully migrated to Enjin Blockchain after initiating the process from Enjin Wallet. We appreciate your patience and understanding.

  2. monitoring Dec 13, 2023, 06:11 PM UTC

    We are observing the backlog clearing. Continue to expect delays whilst the backlog is fully cleared. We will update this page again once the issue is resolved.

  3. resolved Dec 20, 2023, 11:24 PM UTC

    This incident has been resolved.