Enjin incident

Visual Discrepancy on BTC, LTC, and DOGE Balances

Minor Resolved View vendor source →

Enjin experienced a minor incident on January 5, 2024 affecting Enjin Wallet, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Jan 05, 2024, 08:28 AM UTC
Resolved
Jan 08, 2024, 06:24 AM UTC
Duration
2d 21h
Detected by Pingoru
Jan 05, 2024, 08:28 AM UTC

Affected components

Enjin Wallet

Update timeline

  1. investigating Jan 05, 2024, 08:28 AM UTC

    Users may experience issues on displaying balances as we work on a technical issue. Rest assured, all funds remain secure and unaffected by this temporary display issue. Thank you for your patience and understanding.

  2. monitoring Jan 08, 2024, 12:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 08, 2024, 06:24 AM UTC

    This incident has been resolved. For any related concerns, kindly get in touch via [email protected].