Enjin incident

Temporary Performance Issues on BTC, LTC, and DOGE Balances and Transactions

Minor Resolved View vendor source →

Enjin experienced a minor incident on February 7, 2024 affecting Enjin Wallet, lasting 9h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 07, 2024, 01:56 AM UTC
Resolved
Feb 07, 2024, 11:46 AM UTC
Duration
9h 49m
Detected by Pingoru
Feb 07, 2024, 01:56 AM UTC

Affected components

Enjin Wallet

Update timeline

  1. investigating Feb 07, 2024, 01:56 AM UTC

    Users may experience issues on displaying balances and viewing transaction history as we work on a technical issue. Unsuccessful attempts may also be encountered on sending new transactions. Rest assured, all funds remain secure and unaffected as the team resolves the matter. Thank you for your patience and understanding.

  2. monitoring Feb 07, 2024, 07:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 07, 2024, 11:46 AM UTC

    This incident has been resolved.