Enjin incident

Issue on Displaying Ethereum Wallet Balances

Minor Resolved View vendor source →

Enjin experienced a minor incident on April 2, 2024 affecting Enjin Wallet, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 01:08 AM UTC
Resolved
Apr 02, 2024, 04:14 AM UTC
Duration
3h 5m
Detected by Pingoru
Apr 02, 2024, 01:08 AM UTC

Affected components

Enjin Wallet

Update timeline

  1. investigating Apr 02, 2024, 01:08 AM UTC

    Users may experience issues on displaying Ethereum token balances as a certain service provider is working on an intermittent technical error. Rest assured, all funds remain secure and unaffected by this temporary display issue. Thank you for your patience and understanding.

  2. monitoring Apr 02, 2024, 01:45 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 02, 2024, 04:14 AM UTC

    This incident has been resolved.