Enjin incident

Temporary Performance Issues on Marketplace Listings

Minor Resolved View vendor source →

Enjin experienced a minor incident on February 29, 2024 affecting NFT.io, lasting 54d 11h. The incident has been resolved; the full update timeline is below.

Started
Feb 29, 2024, 09:49 PM UTC
Resolved
Apr 24, 2024, 09:02 AM UTC
Duration
54d 11h
Detected by Pingoru
Feb 29, 2024, 09:49 PM UTC

Affected components

NFT.io

Update timeline

  1. identified Feb 29, 2024, 09:49 PM UTC

    Some users may have been experiencing unsuccessful attempts on purchasing, selling, accepting bid, or cancelling old listings on NFT.io. The issue has been identified and the fix is being implemented. For any related concerns, please contact support at enjin.io/support.

  2. identified Mar 06, 2024, 01:57 AM UTC

    Users are now able to purchase old listings. Efforts to resolve other remaining issues are ongoing.

  3. monitoring Mar 18, 2024, 12:18 AM UTC

    Additional fix is being implemented and will be released once ready.

  4. resolved Apr 24, 2024, 09:02 AM UTC

    This incident has been resolved.