Enjin incident

Enjin Matrixchain Transactions on Enjin Wallet

Minor Resolved View vendor source →

Enjin experienced a minor incident on April 28, 2024 affecting Enjin Wallet, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2024, 11:43 AM UTC
Resolved
Apr 28, 2024, 01:10 PM UTC
Duration
1h 26m
Detected by Pingoru
Apr 28, 2024, 11:43 AM UTC

Affected components

Enjin Wallet

Update timeline

  1. investigating Apr 28, 2024, 11:43 AM UTC

    Incident regarding user encountering issues on transacting under the Enjin Matrixchain network on the Enjin Wallet is being investigated. Please be guided to temporarily select 'Do not use Fuel Tank' on the Transaction Fee selector when creating transactions while the technical issue is being resolved.

  2. identified Apr 28, 2024, 11:54 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 28, 2024, 11:59 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 28, 2024, 01:10 PM UTC

    This incident has been resolved.