Enjin incident

Enjin Wallet: Disabled Enjin Relaychain Transactions

Enjin experienced a major incident on September 10, 2024 affecting Enjin Wallet, lasting 22h 57m. The incident has been resolved; the full update timeline is below.

Started: Sep 10, 2024, 07:42 AM UTC
Resolved: Sep 11, 2024, 06:39 AM UTC
Duration: 22h 57m
Detected by Pingoru: Sep 10, 2024, 07:42 AM UTC

Affected components

Enjin Wallet

Update timeline

identified Sep 10, 2024, 07:42 AM UTC

Enjin Relaychain transactions temporarily disabled in Enjin Wallet pending release of new compatible wallet build.
monitoring Sep 10, 2024, 11:49 AM UTC

Enjin Relaychain transactions working nominally for Android users using build 2.11.18. Please update your Enjin Wallet to the latest version from the Google App store. Degraded performance for iOS users pending the release of new compatible wallet build for Apple platforms.
resolved Sep 11, 2024, 06:39 AM UTC

The update for the Enjin Wallet has been released on iOS. Please update your Enjin Wallet to the latest version (2.11.2) from the App Store.