Enjin incident

Downtime on Migrator Service

Minor Resolved View vendor source →

Enjin experienced a minor incident on December 26, 2024 affecting Token Migration, lasting 7d 17h. The incident has been resolved; the full update timeline is below.

Started
Dec 26, 2024, 09:17 AM UTC
Resolved
Jan 03, 2025, 03:01 AM UTC
Duration
7d 17h
Detected by Pingoru
Dec 26, 2024, 09:17 AM UTC

Affected components

Token Migration

Update timeline

  1. investigating Dec 26, 2024, 09:17 AM UTC

    Users may currently experience difficulties claiming their native ENJ tokens after migrating to ERC-20 ENJ or EFI, due to a technical issue under investigation by the team. Rest assured that the migrated funds remain secure and unaffected. Users will be able to claim their tokens as soon as the issue is resolved.

  2. monitoring Dec 30, 2024, 11:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 03, 2025, 03:01 AM UTC

    This incident has been resolved.