Enjin experienced a critical incident on March 25, 2025 affecting Beam Claim, lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Beam Claim
Update timeline
- investigating Mar 25, 2025, 08:17 AM UTC
A technical issue with Beams is currently being investigated. As a result, assets or NFTs claimed through Beams may not be received while the issue is being resolved. Apologies for the inconvenience.
- monitoring Mar 25, 2025, 09:11 AM UTC
A fix has been implemented, and results are being monitored. New Beam claims should now be successful. However, there may be delays in receiving items from previous claims. Your patience is appreciated.
- resolved Mar 25, 2025, 10:12 AM UTC
This incident has been resolved.