Enjin incident

Metadata Service Outage Impacting NFT.io and Enjin Wallet

Major Resolved View vendor source →

Enjin experienced a major incident on September 2, 2025 affecting Enjin Wallet and NFT.io and 1 more component, lasting 2h 50m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 03:51 AM UTC
Resolved
Sep 02, 2025, 06:41 AM UTC
Duration
2h 50m
Detected by Pingoru
Sep 02, 2025, 03:51 AM UTC

Affected components

Enjin WalletNFT.ioGovernance & Staking Interface

Update timeline

  1. investigating Sep 02, 2025, 03:51 AM UTC

    Metadata Service is currently unavailable and returning errors on NFT.io and in the Enjin Wallet app, including the Staking interface. The technical team is investigating the cause and working to restore normal functionality. Apologies for the disruption.

  2. investigating Sep 02, 2025, 04:07 AM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 02, 2025, 06:41 AM UTC

    This incident has been resolved.