Enigma had 9 outages in the last 2 years totaling 4h 40m of downtime — averaging 0.4 incidents per month.
There were 9 Enigma outages since December 7, 2025 totaling 4h 40m of downtime. Each is summarised below — incident details, duration, and resolution information.
IRS servers are currently not responding to TIN verification requests. This is common during busy periods and is likely to resolve soon. Our team is monitoring the situation.
IRS servers are responding normally to TIN verification requests.
We are currently investigating this issue.
This incident has been resolved.
We’re experiencing a service disruption to the KYB service's TIN verification component. If you use our API to verify TINs/EINs, you may encounter an error. Our team is currently working to restore the service, and we apologize for any inconvenience.
This incident has been resolved. Service is fully operational.
Enigma networking team rolled out a change that took Enigma Console and all APIs offline.
The production network was down for 23 minutes from 16:10 to 16:33 UTC. The change has been rolled back and all apps are fully operational.
We’re currently experiencing degraded performance issues with the GraphQL and KYB v2 APIS. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
Degraded performance issues with the KYB v2 service.
We are currently investigating this issue.
This incident has been resolved. Service is fully operational.
We’re experiencing a disruption to the KYB service's watchlist screening component. If you use our API to screen entities against government watchlists, you may encounter an error. Our team is currently working to restore the service, and we apologize for any inconvenience.
This incident has been resolved. Service is fully operational.
We’re currently experiencing degraded performance issues with the KYB service. Our team is currently working to restore normal performance levels. We apologize for any inconvenience.
This incident has been resolved. Service is fully operational.