Engiven experienced a major incident on April 21, 2023 affecting API and Platform and 1 more component, lasting 9h 16m. The incident has been resolved; the full update timeline is below.
Affected components
APIPlatformGiveToAnyNPO
Update timeline
- investigating Apr 21, 2023, 05:24 AM UTC
Our upstream exchange provider Gemini is currently experiencing service disruptions and are working to restore service. This is impacting all giving widgets and some endpoints of the API.
- identified Apr 21, 2023, 05:25 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 21, 2023, 02:41 PM UTC
This incident has been resolved.