Engiven incident

Unexpected Widget Outage

Major Resolved View vendor source →

Engiven experienced a major incident on April 21, 2025 affecting API and Platform and 1 more component, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 05:10 PM UTC
Resolved
Apr 21, 2025, 07:15 PM UTC
Duration
2h 5m
Detected by Pingoru
Apr 21, 2025, 05:10 PM UTC

Affected components

APIPlatformGiveToAnyNPO

Update timeline

  1. identified Apr 21, 2025, 05:10 PM UTC

    Our upstream provider Gemini is investigating an issue where customers are unable to create deposit addresses for crypto deposits

  2. identified Apr 21, 2025, 05:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 21, 2025, 07:15 PM UTC

    This incident has been resolved.