Engine Yard incident

Amazon Web Services Network Connectivity

Minor Resolved View vendor source →

Engine Yard experienced a minor incident on August 2, 2017, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2017, 11:39 PM UTC
Resolved
Aug 03, 2017, 12:31 AM UTC
Duration
51m
Detected by Pingoru
Aug 02, 2017, 11:39 PM UTC

Update timeline

  1. investigating Aug 02, 2017, 11:39 PM UTC

    Amazon Web Services is currently reporting that they are investigating network connectivity issues for some instances in a single Availability Zone in the US-EAST-1 Region.

  2. identified Aug 03, 2017, 12:06 AM UTC

    Amazon Web Services have confirmed that some instances are unreachable and some EBS volumes are experiencing degraded performance in a single Availability Zone in the US-EAST-1 Region. Engineers are engaged and we are working to resolve the issue.

  3. monitoring Aug 03, 2017, 12:09 AM UTC

    Amazon Web Services has reported that they have identified the root cause and are beginning to see recovery for instances and EBS volumes in the affected Availability Zone in the US-EAST-1 Region. We continue to work toward full resolution.

  4. resolved Aug 03, 2017, 12:31 AM UTC

    Amazon Web Services has confirmed that the issue is now resolved.