Engine Yard experienced a notice incident on November 21, 2017, lasting 49m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Nov 21, 2017, 03:15 AM UTC
Our engineers are investigating an issue that some customers have encountered while provisioning new instances.
- monitoring Nov 21, 2017, 03:33 AM UTC
Our engineers identified the issue and have deployed a fix. We are monitoring the situation. If you have encountered the error, please retry provisioning again.
- resolved Nov 21, 2017, 04:04 AM UTC
Our tests on reprovisioning instances have been successful, and we have not seen the issue recur.