Engine Yard incident

Failure at running Chef

Minor Resolved View vendor source →

Engine Yard experienced a minor incident on May 27, 2022 affecting Engine Yard Cloud, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2022, 06:37 PM UTC
Resolved
May 27, 2022, 08:53 PM UTC
Duration
2h 16m
Detected by Pingoru
May 27, 2022, 06:37 PM UTC

Affected components

Engine Yard Cloud

Update timeline

  1. identified May 27, 2022, 06:37 PM UTC

    We Identified a problem on our backend when it comes to run Chef to configure instances. Staff on duty is currently working on this matter.

  2. monitoring May 27, 2022, 07:54 PM UTC

    A fix has been implemented and we are monitoring the status of Chef runs across the platform.

  3. resolved May 27, 2022, 08:53 PM UTC

    The deployed fix addressed the issue, allowing Chef runs to happen smoothly once again. As such we're marking the incident as Resolved. Feel free to open a ticket with Engine Yard Support for any questions, comments, or concerns that may arise.