Engine Yard incident

Cloud.engineyard.com Reporting Down

Notice Resolved View vendor source →

Engine Yard experienced a notice incident on October 21, 2016, lasting 8h 34m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2016, 04:37 PM UTC
Resolved
Oct 22, 2016, 01:11 AM UTC
Duration
8h 34m
Detected by Pingoru
Oct 21, 2016, 04:37 PM UTC

Update timeline

  1. investigating Oct 21, 2016, 04:37 PM UTC

    We are investigating the root cause of the dashboard not being resolvable.

  2. investigating Oct 21, 2016, 05:14 PM UTC

    This is related to a ddos at an upstream provider. For some customers it may be working once more.

  3. monitoring Oct 21, 2016, 08:42 PM UTC

    We are seeing the issue resolved for the moment but will continue to monitor

  4. resolved Oct 22, 2016, 01:11 AM UTC

    Upstream providers have pronounced this issue resolved as of 22:17 UTC. As we have seen no further reports of trouble since that time we are considering this issue resolved.