Engine Yard incident

Amazon S3 Error Rates

Minor Resolved View vendor source →

Engine Yard experienced a minor incident on February 28, 2017, lasting 12h 49m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2017, 06:11 PM UTC
Resolved
Mar 01, 2017, 07:00 AM UTC
Duration
12h 49m
Detected by Pingoru
Feb 28, 2017, 06:11 PM UTC

Update timeline

  1. investigating Feb 28, 2017, 06:11 PM UTC

    Amazon has reported increased error rates. They are currently investigating increased error rates for Amazon S3 requests in the US-EAST-1 Region.

  2. investigating Feb 28, 2017, 07:00 PM UTC

    AWS is continuing work to remediate the availability issues for Amazon S3 in US-EAST-1. AWS services and customer applications depending on S3 will continue to experience high error rates as they are actively working to remediate the errors in Amazon S3.

  3. monitoring Feb 28, 2017, 09:06 PM UTC

    We are seeing access to S3 buckets located in US East 1 start to resume normal operation. We are monitoring their status and any lingering issues caused by the outage.

  4. monitoring Feb 28, 2017, 10:19 PM UTC

    AWS is fully recovered for operations for adding new objects in S3. The Amazon S3 service is operating normally.

  5. resolved Mar 01, 2017, 07:00 AM UTC

    We have not seen any other AWS S3 issues. We consider this resolved.