Engine Yard incident

ey-core commands and billing page are failing intermittently

Minor Resolved View vendor source →

Engine Yard experienced a minor incident on August 1, 2017, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2017, 05:45 AM UTC
Resolved
Aug 01, 2017, 06:44 AM UTC
Duration
59m
Detected by Pingoru
Aug 01, 2017, 05:45 AM UTC

Update timeline

  1. investigating Aug 01, 2017, 05:45 AM UTC

    ey-core commands and billing page are failing intermittently. Deploys and chef runs through the dashboard are unaffected. We have identified the failing platform instance and are working to resolve the issue.

  2. resolved Aug 01, 2017, 06:44 AM UTC

    The failing platform instance has been replaced. All services are now working normally.