Endless Group incident

All EH Services Down

Critical Resolved View vendor source →

Endless Group experienced a critical incident on July 12, 2019 affecting DirectAdmin and Homepage/Signups and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2019, 01:12 AM UTC
Resolved
Jul 12, 2019, 01:39 AM UTC
Duration
27m
Detected by Pingoru
Jul 12, 2019, 01:12 AM UTC

Affected components

DirectAdminHomepage/SignupsApacheHelpdeskFTPEmail ServerMySQLEximBillingCustomer VPS'

Update timeline

  1. identified Jul 12, 2019, 01:12 AM UTC

    Due to an issue with our colocation provider, our dedicated server is down. This means all services are also down. We do not have an ETA on when services will be restored.

  2. resolved Jul 12, 2019, 01:39 AM UTC

    Everything is now back online.