Endless Group incident

Control Panel Auth Issues

Major Resolved View vendor source →

Endless Group experienced a major incident on August 8, 2019 affecting DirectAdmin and FTP, lasting 1h 22m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2019, 08:25 AM UTC
Resolved
Aug 08, 2019, 09:48 AM UTC
Duration
1h 22m
Detected by Pingoru
Aug 08, 2019, 08:25 AM UTC

Affected components

DirectAdminFTP

Update timeline

  1. investigating Aug 08, 2019, 08:25 AM UTC

    We have heard multiple reports of the DirectAdmin control panel being unable to authenticate users. User are unable to log in to DirectAdmin, FTP or SSH, however all sites remain online. We are investigating the issue and hope to have it resolved soon. Sorry for the inconvenience!

  2. resolved Aug 08, 2019, 09:48 AM UTC

    Apparently this was fixed ~30m ago and we forgot to update this, whoops! Thanks for choosing Endless Hosting!