Endless Group experienced a major incident on August 8, 2019 affecting DirectAdmin and Homepage/Signups and 1 more component, lasting 2d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 08, 2019, 09:16 PM UTC
Our Dedicated Server has died completely. We are trying to come up with solutions on how to handle this if our Dedi does not come back online in the Datacenter. ( Don't worry, we have a Backup of everything)
- identified Aug 08, 2019, 10:40 PM UTC
Edit: The staff mailserver never went offline, the client one is still down. (Exim = client email)
- monitoring Aug 10, 2019, 04:15 AM UTC
We're running off a backup node for now so expect some degraded performance, but sites are currently back online. We do not have an ETA yet for our main node coming back online, but we will continue to update here as soon as we know more.
- monitoring Aug 10, 2019, 10:48 PM UTC
We're back online, as of about 4 hours ago! Isn't this an efficient statuspage!!
- resolved Aug 10, 2019, 10:49 PM UTC
[closing, see previous update]