Endless Group incident

Degraded Network Performance

Minor Resolved View vendor source →

Endless Group experienced a minor incident on April 7, 2020 affecting Networking, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2020, 10:09 PM UTC
Resolved
Apr 07, 2020, 10:57 PM UTC
Duration
48m
Detected by Pingoru
Apr 07, 2020, 10:09 PM UTC

Affected components

Networking

Update timeline

  1. investigating Apr 07, 2020, 10:09 PM UTC

    We are investigating an issue where there may be brief periods of packet loss within our network resulting in degraded performance of customer sites.

  2. monitoring Apr 07, 2020, 10:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2020, 10:57 PM UTC

    This incident has been resolved.