Endless Group experienced a minor incident on May 7, 2020 affecting DirectAdmin and Homepage/Signups, lasting 12h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 07, 2020, 03:48 AM UTC
Due to DirectAdmin licensing changes, our DirectAdmin license is being treated as expired on the server. This prevents users from logging into the DA website, but websites will remain online. We retain console access to the server. If there are mission-critical changes that must be made to your website during this time, please contact us and we will find a way to accommodate. We currently have no ETA as to when DA will be working again. We are at the whim of DA support to fix the licensing problem/activate our new license. Additionally, signups are currently not working as DA API has shutdown. If you create a signup, it will take a longer amount of time to get processed as we will have to wait until DA is working again.
- resolved May 07, 2020, 03:59 PM UTC
DirectAdmin has gone ahead and fixed the issue with our license and we are back online as normal.