Endless Group experienced a major incident on June 9, 2020 affecting MySQL, lasting 1h 23m. The incident has been resolved; the full update timeline is below.
Affected components
MySQL
Update timeline
- investigating Jun 09, 2020, 07:32 PM UTC
Sites that rely on database connections may not be functioning properly. We are investigating the issue.
- investigating Jun 09, 2020, 07:35 PM UTC
We are continuing to investigate this issue.
- identified Jun 09, 2020, 07:37 PM UTC
This issue has been identified. Please expect up to two hours of downtime on database-related functions.
- monitoring Jun 09, 2020, 08:49 PM UTC
A fix has been implemented and we are now monitoring the results. Please notify us via support ticket or discord if your application is unable to connect to or use the database.
- resolved Jun 09, 2020, 08:56 PM UTC
After testing that the database is operational, we consider this incident resolved. Please let us know if you have any issues after this point.