Endless Group experienced a major incident on October 26, 2020 affecting Networking, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Networking
Update timeline
- investigating Oct 26, 2020, 07:33 PM UTC
We are currently experiencing an incoming network traffic issue caused by one of our partners, @RATELIMITEDME . A rogue VM owned by them is currently consuming all incoming traffic to our host. If you receive the message {"success":true,"message":"The File Handler is working normally.","node_info":{"version":2}} when attempting to visit your site, you are affected by this problem. We are currently working with them to resolve this issue and expect to have service restored soon.
- monitoring Oct 26, 2020, 08:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 26, 2020, 11:35 PM UTC
This incident has been resolved.