Endless Group incident

Billing and internal Jira/Confluence instances partially unavailable

Minor Resolved View vendor source →

Endless Group experienced a minor incident on February 8, 2020 affecting Helpdesk and Billing, lasting 7h 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 08, 2020, 05:41 PM UTC
Resolved
Feb 09, 2020, 12:56 AM UTC
Duration
7h 15m
Detected by Pingoru
Feb 08, 2020, 05:41 PM UTC

Affected components

HelpdeskBilling

Update timeline

  1. investigating Feb 08, 2020, 05:41 PM UTC

    We are currently investigating issues that affect our Billing Portal (portal.theendlessweb.com) and our Jira/Confluence instances. We'll let you know once we have an update.

  2. resolved Feb 09, 2020, 12:56 AM UTC

    This incident has been resolved.