Endicia experienced a minor incident on September 9, 2024 affecting Endicia Online (Printing postage using a Web Browser) and Endicia Downloadable (Print postage using our Windows application) and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)
Update timeline
- investigating Sep 09, 2024, 04:15 PM UTC
Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to generate UPS labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- investigating Sep 09, 2024, 05:49 PM UTC
We are continuing to investigate this issue.
- resolved Sep 09, 2024, 06:25 PM UTC
This incident has been resolved.