- Detected by Pingoru
- Apr 20, 2026, 06:47 PM UTC
- Resolved
- Apr 20, 2026, 06:57 PM UTC
- Duration
- 10m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
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investigating Apr 20, 2026, 06:47 PM UTC
Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
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resolved Apr 20, 2026, 06:57 PM UTC
Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Feb 11, 2026, 10:03 PM UTC
- Resolved
- Feb 11, 2026, 10:17 PM UTC
- Duration
- 13m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
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investigating Feb 11, 2026, 10:03 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
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resolved Feb 11, 2026, 10:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 07, 2026, 12:51 AM UTC
- Resolved
- Jan 07, 2026, 01:18 AM UTC
- Duration
- 27m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)
Timeline · 2 updates
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investigating Jan 07, 2026, 12:51 AM UTC
Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
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resolved Jan 07, 2026, 01:18 AM UTC
Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Read the full incident report →
- Detected by Pingoru
- Nov 06, 2025, 05:35 PM UTC
- Resolved
- Nov 06, 2025, 06:12 PM UTC
- Duration
- 36m
Timeline · 2 updates
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investigating Nov 06, 2025, 05:35 PM UTC
We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.
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resolved Nov 06, 2025, 06:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 11:30 PM UTC
- Resolved
- Oct 21, 2025, 01:21 AM UTC
- Duration
- 1h 51m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
Timeline · 6 updates
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monitoring Oct 20, 2025, 05:47 PM UTC
Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history
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monitoring Oct 20, 2025, 11:31 PM UTC
We are continuing to monitor for any further issues.
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monitoring Oct 21, 2025, 12:01 AM UTC
We are continuing to monitor for any further issues.
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monitoring Oct 21, 2025, 12:30 AM UTC
We are continuing to monitor for any further issues.
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monitoring Oct 21, 2025, 01:03 AM UTC
We are continuing to monitor for any further issues.
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resolved Oct 21, 2025, 01:21 AM UTC
The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.
Read the full incident report →
- Detected by Pingoru
- Oct 10, 2025, 05:32 PM UTC
- Resolved
- Oct 10, 2025, 06:11 PM UTC
- Duration
- 38m
Affected: Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Timeline · 3 updates
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investigating Oct 10, 2025, 05:32 PM UTC
Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
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investigating Oct 10, 2025, 05:36 PM UTC
We are continuing to investigate this issue.
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resolved Oct 10, 2025, 06:11 PM UTC
The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.
Read the full incident report →
- Detected by Pingoru
- Sep 29, 2025, 05:18 PM UTC
- Resolved
- Sep 29, 2025, 07:32 PM UTC
- Duration
- 2h 14m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)
Timeline · 2 updates
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investigating Sep 29, 2025, 05:18 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
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resolved Sep 29, 2025, 07:32 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 14, 2025, 03:24 PM UTC
- Resolved
- Aug 14, 2025, 04:56 PM UTC
- Duration
- 1h 31m
Timeline · 2 updates
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monitoring Aug 14, 2025, 03:24 PM UTC
Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!
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resolved Aug 14, 2025, 04:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 09, 2025, 10:47 PM UTC
- Resolved
- Aug 25, 2025, 09:50 PM UTC
- Duration
- 76d 23h
Timeline · 2 updates
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monitoring Jun 09, 2025, 10:47 PM UTC
Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.
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resolved Aug 25, 2025, 09:50 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 29, 2025, 07:05 PM UTC
- Resolved
- May 30, 2025, 12:09 AM UTC
- Duration
- 5h 4m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
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investigating May 29, 2025, 07:05 PM UTC
Endicia Engineers have identified an issue that may affect customers' ability to use Endicia.com Web. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
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resolved May 30, 2025, 12:09 AM UTC
Endicia Engineers have fixed the technical issues involving the web client and all systems are functioning normally. Thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- May 19, 2025, 01:27 PM UTC
- Resolved
- May 19, 2025, 04:44 PM UTC
- Duration
- 3h 16m
Affected: Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Timeline · 3 updates
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investigating May 19, 2025, 01:27 PM UTC
We are aware of an issue impacting the ability to access print history on our website. We are actively investigating and will provide an update as soon as one is available.
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investigating May 19, 2025, 04:20 PM UTC
We are continuing to investigate this issue.
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resolved May 19, 2025, 04:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 15, 2025, 10:59 PM UTC
- Resolved
- Sep 26, 2025, 01:35 PM UTC
- Duration
- 133d 14h
Timeline · 3 updates
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monitoring May 15, 2025, 10:59 PM UTC
CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner. Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page U.S. Carrier Update Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound. If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.
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monitoring Aug 01, 2025, 08:44 PM UTC
We are continuing to monitor for any further issues.
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resolved Sep 26, 2025, 01:35 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 16, 2025, 07:22 PM UTC
- Resolved
- Apr 16, 2025, 08:48 PM UTC
- Duration
- 1h 26m
Timeline · 2 updates
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investigating Apr 16, 2025, 07:22 PM UTC
Due to an outage with our phone service provider, Endicia Phone Support is currently down. We sincerely apologize for any inconvenience, and look forward to assisting you through our other channels. Please email [email protected] for any urgent inquiries.
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resolved Apr 16, 2025, 08:48 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 04, 2025, 03:15 PM UTC
- Resolved
- Apr 04, 2025, 10:52 PM UTC
- Duration
- 7h 36m
Timeline · 2 updates
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investigating Apr 04, 2025, 03:15 PM UTC
We are investigating reports of duplicate charges for ACH postage purchases. An update will be provided as soon as one is available.
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resolved Apr 04, 2025, 10:52 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 13, 2025, 07:17 PM UTC
- Resolved
- Mar 13, 2025, 07:46 PM UTC
- Duration
- 29m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
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investigating Mar 13, 2025, 07:17 PM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to login into and/or print using their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
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resolved Mar 13, 2025, 07:46 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 28, 2025, 04:17 PM UTC
- Resolved
- Mar 03, 2025, 04:25 PM UTC
- Duration
- 3d
Affected: Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Timeline · 2 updates
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identified Feb 28, 2025, 04:17 PM UTC
We are aware that some customers are having issues loading and exporting their print history on the Endicia web application. Endicia engineers are investigating the situation and will provide an update as soon as one is available.
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resolved Mar 03, 2025, 04:25 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 07, 2025, 11:26 PM UTC
- Resolved
- Jan 10, 2025, 11:02 PM UTC
- Duration
- 2d 23h
Timeline · 2 updates
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monitoring Jan 07, 2025, 11:26 PM UTC
In honor of former President, Jimmy Carter, USPS will observe a National Day of Observance on Thursday, January 9th. On this day, mail deliveries, retail services, and administrative office activity will be temporarily suspended. Commercial drop-offs will continue to be accepted and processed and limited package delivery will occur to prevent impacts. Regular operations will resume on Friday, January 10th. More info: https://postalpro.usps.com/node/13715
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resolved Jan 10, 2025, 11:02 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 28, 2024, 12:58 AM UTC
- Resolved
- Jan 17, 2025, 10:38 PM UTC
- Duration
- 50d 21h
Timeline · 2 updates
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monitoring Nov 28, 2024, 12:58 AM UTC
Effective Monday, January 6, 2025, USPS will resume full service to Canada and begin accepting mail and packages again. Starting Monday, January 6, 2025, you can create and print USPS labels destined for Canada using your Endicia account. Please note that due to the recent CUPW strike and accumulated backlog, shipments may experience delays. Effective Monday, January 6, 2025, GlobalPost has resumed full service to Canada, including P.O. Boxes and previously restricted postal codes, and is now accepting mail and packages again for these destinations.
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resolved Jan 17, 2025, 10:38 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 04, 2024, 05:03 PM UTC
- Resolved
- Oct 04, 2024, 07:26 PM UTC
- Duration
- 2h 23m
Affected: Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia for Mac (Print postage with downloadable software for Mac)Endicia API (Endicia Label Server)
Timeline · 3 updates
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investigating Oct 04, 2024, 05:03 PM UTC
Endicia engineers are aware of an issue causing delays in generating rates. We are investigating the issue and will provide an update as soon as one is available.
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investigating Oct 04, 2024, 05:09 PM UTC
We are continuing to investigate this issue.
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resolved Oct 04, 2024, 07:26 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 23, 2024, 06:36 PM UTC
- Resolved
- Aug 23, 2024, 08:07 PM UTC
- Duration
- 1h 31m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
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investigating Aug 23, 2024, 06:36 PM UTC
Endicia Engineers have identified an issue that may delay some of our customers' ability to import orders using CSV files. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
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resolved Aug 23, 2024, 08:07 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 05, 2024, 02:23 PM UTC
- Resolved
- Aug 06, 2024, 08:53 PM UTC
- Duration
- 1d 6h
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 4 updates
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investigating Aug 05, 2024, 02:23 PM UTC
Endicia is aware of technical issues impacting the ability to print UPS labels. We are actively monitoring the status of these issues and will provide an update when one is available.
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investigating Aug 05, 2024, 09:05 PM UTC
UPS has confirmed they are experiencing a technical outage. They have not yet provided an ETA for resolution.
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investigating Aug 06, 2024, 03:03 PM UTC
UPS has confirmed they are experiencing a technical outage. They have not yet provided an ETA for resolution.
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resolved Aug 06, 2024, 08:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2024, 05:59 PM UTC
- Resolved
- Jul 29, 2024, 06:42 PM UTC
- Duration
- 43m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia for Mac (Print postage with downloadable software for Mac)Endicia API (Endicia Label Server)
Timeline · 2 updates
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investigating Jul 29, 2024, 05:59 PM UTC
Endicia Engineers are aware of an issue that may temporarily affect some of our customers' ability to generate rates for UPS rates for domestic or international shipments. We will provide an update when one is available.
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resolved Jul 29, 2024, 06:42 PM UTC
Endicia Engineers have been notified that the postage printing issues involving UPS services have been resolved. We apologize for the inconvenience and thank you for your patience.
Read the full incident report →
- Detected by Pingoru
- Jul 25, 2024, 04:41 PM UTC
- Resolved
- Jul 26, 2024, 03:52 AM UTC
- Duration
- 11h 10m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
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investigating Jul 25, 2024, 04:41 PM UTC
Endicia Engineers are investigating latency issues impacting Endicia Online. We are actively working to resolve this issue and will provide an update when it is available
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resolved Jul 26, 2024, 03:52 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 25, 2024, 04:04 PM UTC
- Resolved
- Jul 25, 2024, 09:19 PM UTC
- Duration
- 5h 15m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia for Mac (Print postage with downloadable software for Mac)Endicia API (Endicia Label Server)
Timeline · 2 updates
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investigating Jul 25, 2024, 04:04 PM UTC
Endicia is aware of a technical issue that may temporarily affect some customers' ability to print UPS® shipping labels. We are actively monitoring this and will provide an update when it is available.
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resolved Jul 25, 2024, 09:19 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 18, 2024, 11:44 PM UTC
- Resolved
- Jul 19, 2024, 01:41 AM UTC
- Duration
- 1h 56m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia for Mac (Print postage with downloadable software for Mac)Endicia API (Endicia Label Server)
Timeline · 2 updates
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investigating Jul 18, 2024, 11:44 PM UTC
Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels to international destinations when using UPS as the carrier. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
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resolved Jul 19, 2024, 01:41 AM UTC
This incident has been resolved.
Read the full incident report →
