Endicia experienced a notice incident on May 10, 2024 affecting Endicia API (Endicia Label Server), lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Endicia API (Endicia Label Server)
Update timeline
- investigating May 10, 2024, 06:41 PM UTC
Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved May 10, 2024, 07:00 PM UTC
Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.