Endicia experienced a minor incident on September 20, 2024 affecting Endicia Online (Printing postage using a Web Browser) and Endicia Reporting Tools (Postage History, Refunds, SCAN Forms), lasting 36m. The incident has been resolved; the full update timeline is below.
Affected components
Endicia Online (Printing postage using a Web Browser)Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Update timeline
- investigating Sep 20, 2024, 09:17 PM UTC
Endicia Engineers have identified an issue that may affect some of our customers' ability to see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
- resolved Sep 20, 2024, 09:53 PM UTC
This incident has been resolved.