Endicia experienced a minor incident on October 4, 2024 affecting Endicia Downloadable (Print postage using our Windows application) and Endicia DAZzle (Print postage with downloadable software for the PC) and 1 more component, lasting 2h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia for Mac (Print postage with downloadable software for Mac)Endicia API (Endicia Label Server)
Update timeline
- investigating Oct 04, 2024, 05:03 PM UTC
Endicia engineers are aware of an issue causing delays in generating rates. We are investigating the issue and will provide an update as soon as one is available.
- investigating Oct 04, 2024, 05:09 PM UTC
We are continuing to investigate this issue.
- resolved Oct 04, 2024, 07:26 PM UTC
This incident has been resolved.