Endicia experienced a minor incident on March 26, 2024 affecting Endicia Reporting Tools (Postage History, Refunds, SCAN Forms), lasting 39m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2024, 07:58 PM UTC
Endicia Engineers have identified an issue that may affect some of our customers' ability to see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.
- resolved Mar 26, 2024, 08:38 PM UTC
The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.