Endicia experienced a major incident on May 14, 2024 affecting Endicia Reporting Tools (Postage History, Refunds, SCAN Forms), lasting 3h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Update timeline
- investigating May 14, 2024, 01:45 PM UTC
We are currently investigating this issue.
- investigating May 14, 2024, 05:06 PM UTC
Developers are continuing to investigate issues related to an inability to load print history on our web application.
- resolved May 14, 2024, 05:42 PM UTC
This incident has been resolved.