Endicia incident

Issues Printing Postage

Notice Resolved View vendor source →

Endicia experienced a notice incident on June 13, 2024 affecting Endicia Online (Printing postage using a Web Browser) and Endicia Downloadable (Print postage using our Windows application) and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2024, 05:33 PM UTC
Resolved
Jun 13, 2024, 05:53 PM UTC
Duration
20m
Detected by Pingoru
Jun 13, 2024, 05:33 PM UTC

Affected components

Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia API (Endicia Label Server)

Update timeline

  1. investigating Jun 13, 2024, 05:33 PM UTC

    Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print UPS postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. investigating Jun 13, 2024, 05:35 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 13, 2024, 05:53 PM UTC

    Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.