Endicia incident

Issues Printing International Postage with UPS Carrier

Minor Resolved View vendor source →

Endicia experienced a minor incident on July 18, 2024 affecting Endicia Online (Printing postage using a Web Browser) and Endicia Downloadable (Print postage using our Windows application) and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 11:44 PM UTC
Resolved
Jul 19, 2024, 01:41 AM UTC
Duration
1h 56m
Detected by Pingoru
Jul 18, 2024, 11:44 PM UTC

Affected components

Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia for Mac (Print postage with downloadable software for Mac)Endicia API (Endicia Label Server)

Update timeline

  1. investigating Jul 18, 2024, 11:44 PM UTC

    Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels to international destinations when using UPS as the carrier. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Jul 19, 2024, 01:41 AM UTC

    This incident has been resolved.