Endicia experienced a critical incident on July 19, 2024 affecting Endicia Online (Printing postage using a Web Browser) and Endicia Downloadable (Print postage using our Windows application) and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia for Mac (Print postage with downloadable software for Mac)Endicia API (Endicia Label Server)Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Update timeline
- investigating Jul 19, 2024, 08:25 AM UTC
Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Jul 19, 2024, 09:21 AM UTC
Endicia Engineers have resolved the log in issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.