Endicia experienced a minor incident on August 27, 2024 affecting Endicia Online (Printing postage using a Web Browser) and Endicia Downloadable (Print postage using our Windows application) and 1 more component, lasting 1h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia API (Endicia Label Server)
Update timeline
- investigating Aug 27, 2024, 03:39 PM UTC
Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- resolved Aug 27, 2024, 05:24 PM UTC
Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.