Endicia experienced a minor incident on October 5, 2024 affecting Endicia Online (Printing postage using a Web Browser) and Endicia Downloadable (Print postage using our Windows application) and 1 more component, lasting 3h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)Endicia for Mac (Print postage with downloadable software for Mac)Endicia API (Endicia Label Server)Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Update timeline
- investigating Oct 05, 2024, 11:40 PM UTC
Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- investigating Oct 06, 2024, 03:16 AM UTC
We are continuing to investigate this issue.
- investigating Oct 06, 2024, 03:17 AM UTC
We are continuing to investigate this issue.
- resolved Oct 06, 2024, 03:17 AM UTC
Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.