Endicia Outage History

Endicia is up right now

Endicia had 12 outages in the last 2 years totaling 5069h 42m of downtime — averaging 0.5 incidents per month.

There were 12 Endicia outages since May 15, 2025 totaling 5069h 42m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.endicia.com

Minor April 20, 2026

Unexpected Technical Problem

Detected by Pingoru
Apr 20, 2026, 06:47 PM UTC
Resolved
Apr 20, 2026, 06:57 PM UTC
Duration
10m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
  1. investigating Apr 20, 2026, 06:47 PM UTC

    Endicia is currently experiencing a technical issue that we are working to resolve. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Apr 20, 2026, 06:57 PM UTC

    Endicia Engineers have fixed the technical issue and all systems are functioning normally. Thank you for your patience.

Read the full incident report →

Minor February 11, 2026

Password Reset Issues

Detected by Pingoru
Feb 11, 2026, 10:03 PM UTC
Resolved
Feb 11, 2026, 10:17 PM UTC
Duration
13m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
  1. investigating Feb 11, 2026, 10:03 PM UTC

    Our Engineers have identified an issue that may affect some of our customers' ability to reset passwords on their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Feb 11, 2026, 10:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 7, 2026

Issues Printing Postage

Detected by Pingoru
Jan 07, 2026, 12:51 AM UTC
Resolved
Jan 07, 2026, 01:18 AM UTC
Duration
27m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)
Timeline · 2 updates
  1. investigating Jan 07, 2026, 12:51 AM UTC

    Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Jan 07, 2026, 01:18 AM UTC

    Endicia Engineers have fixed the postage printing issue. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

Read the full incident report →

Notice November 6, 2025

Customers are currently unable to add new payment methods.

Detected by Pingoru
Nov 06, 2025, 05:35 PM UTC
Resolved
Nov 06, 2025, 06:12 PM UTC
Duration
36m
Timeline · 2 updates
  1. investigating Nov 06, 2025, 05:35 PM UTC

    We are aware of an issue impacting the ability to add a new payment method to your Endicia account. Our engineers are currently investigating and an update will be provided as soon as one is available.

  2. resolved Nov 06, 2025, 06:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 20, 2025

Endicia/AWS Service Disruption

Detected by Pingoru
Oct 20, 2025, 11:30 PM UTC
Resolved
Oct 21, 2025, 01:21 AM UTC
Duration
1h 51m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia API (Endicia Label Server)
Timeline · 6 updates
  1. monitoring Oct 20, 2025, 05:47 PM UTC

    Endicia software and API may currently be experiencing some performance issues due to the ongoing AWS service issue. We are actively monitoring their status and its impact on our platform. We will provide updates as they become available. You can view the AWS Health Dashboard here: https://health.aws.amazon.com/health/status?path=service-history

  2. monitoring Oct 20, 2025, 11:31 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Oct 21, 2025, 12:01 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 21, 2025, 12:30 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 21, 2025, 01:03 AM UTC

    We are continuing to monitor for any further issues.

  6. resolved Oct 21, 2025, 01:21 AM UTC

    The earlier AWS-related service disruption has been resolved. Endicia software and API operations have returned to normal as of 15:53 PDT, according to AWS. We’ll continue to monitor for stability, but no further impact is expected.

Read the full incident report →

Minor October 10, 2025

Transaction Print History Delays

Detected by Pingoru
Oct 10, 2025, 05:32 PM UTC
Resolved
Oct 10, 2025, 06:11 PM UTC
Duration
38m
Affected: Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Timeline · 3 updates
  1. investigating Oct 10, 2025, 05:32 PM UTC

    Endicia Engineers have identified an issue that may affect some of our customers' ability to login, as well as see transactions in their Printed Postage History Report, Refund Section, and SCAN Form. We are working to quickly resolve this issue and will provide an update when it's available. We apologize for the inconvenience.

  2. investigating Oct 10, 2025, 05:36 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 10, 2025, 06:11 PM UTC

    The issue impacting some customers’ ability to view transactions in their Printed Postage History Report, Refund Section, and SCAN Forms has been resolved. We apologize for the inconvenience and thank you for your patience. If you are still having issues, please contact us.

Read the full incident report →

Minor September 29, 2025

Login Issues

Detected by Pingoru
Sep 29, 2025, 05:18 PM UTC
Resolved
Sep 29, 2025, 07:32 PM UTC
Duration
2h 14m
Affected: Endicia Online (Printing postage using a Web Browser)Endicia Downloadable (Print postage using our Windows application)Endicia DAZzle (Print postage with downloadable software for the PC)
Timeline · 2 updates
  1. investigating Sep 29, 2025, 05:18 PM UTC

    Our Engineers have identified an issue that may affect some of our customers' ability to login into their Endicia account. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved Sep 29, 2025, 07:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 14, 2025

UPS Rates

Detected by Pingoru
Aug 14, 2025, 03:24 PM UTC
Resolved
Aug 14, 2025, 04:56 PM UTC
Duration
1h 31m
Timeline · 2 updates
  1. monitoring Aug 14, 2025, 03:24 PM UTC

    Endicia is aware of the technical issues impacting UPS rates. We are actively monitoring the status of these issues and will provide updates as they become available. Thank you for your patience!

  2. resolved Aug 14, 2025, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 9, 2025

DHL Express Canada Updates

Detected by Pingoru
Jun 09, 2025, 10:47 PM UTC
Resolved
Aug 25, 2025, 09:50 PM UTC
Duration
76d 23h
Timeline · 2 updates
  1. monitoring Jun 09, 2025, 10:47 PM UTC

    Effective Monday, June 30th, DHL Express has restored all services in Canada to normal operations.

  2. resolved Aug 25, 2025, 09:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 29, 2025

Order Page Delays

Detected by Pingoru
May 29, 2025, 07:05 PM UTC
Resolved
May 30, 2025, 12:09 AM UTC
Duration
5h 4m
Affected: Endicia Online (Printing postage using a Web Browser)
Timeline · 2 updates
  1. investigating May 29, 2025, 07:05 PM UTC

    Endicia Engineers have identified an issue that may affect customers' ability to use Endicia.com Web. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.

  2. resolved May 30, 2025, 12:09 AM UTC

    Endicia Engineers have fixed the technical issues involving the web client and all systems are functioning normally. Thank you for your patience.

Read the full incident report →

Minor May 19, 2025

Website Print History Issues

Detected by Pingoru
May 19, 2025, 01:27 PM UTC
Resolved
May 19, 2025, 04:44 PM UTC
Duration
3h 16m
Affected: Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Timeline · 3 updates
  1. investigating May 19, 2025, 01:27 PM UTC

    We are aware of an issue impacting the ability to access print history on our website. We are actively investigating and will provide an update as soon as one is available.

  2. investigating May 19, 2025, 04:20 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 19, 2025, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 15, 2025

Canadian Disruption Updates

Detected by Pingoru
May 15, 2025, 10:59 PM UTC
Resolved
Sep 26, 2025, 01:35 PM UTC
Duration
133d 14h
Timeline · 3 updates
  1. monitoring May 15, 2025, 10:59 PM UTC

    CUPW-represented employees to vote on Canada Post’s final offers between July 21 and August 1. Canada Post will keep customers informed about the results of the vote and remains committed to delivering reliable service as the trusted delivery partner. Learn more: https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page U.S. Carrier Update Effective Sunday, May 18, 2025, UPS will implement a Surge Fee for Air and Ground for UPS shipments as follows: UPS Standard® to Canada: $0.49 USD /pkg, All Other Services to Canada: $0.49 USD/per pound. If a Canada Post labour disruption does occur, the UPS Service Guarantee will be suspended for all services in Canada, and Same Day On-Call Pickup service for UPS Standard® will be suspended. Same Day On-Call Pickup will be available for all other services as well as for next or future-day requests.

  2. monitoring Aug 01, 2025, 08:44 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Sep 26, 2025, 01:35 PM UTC

    This incident has been resolved.

Read the full incident report →