Endicia experienced a minor incident on July 7, 2025 affecting Endicia API (Endicia Label Server) and Endicia Reporting Tools (Postage History, Refunds, SCAN Forms), lasting 3h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Endicia API (Endicia Label Server)Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)
Update timeline
- investigating Jul 07, 2025, 01:48 PM UTC
Endicia is currently experiencing a technical issue that impacts the creation of Scan Forms. Our engineering team is working to resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- investigating Jul 07, 2025, 01:57 PM UTC
We are continuing to investigate this issue.
- investigating Jul 07, 2025, 01:59 PM UTC
We are continuing to investigate this issue.
- resolved Jul 07, 2025, 05:12 PM UTC
This incident has been resolved.