Endicia experienced a notice incident on October 8, 2025 affecting Endicia Online (Printing postage using a Web Browser), lasting 13h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 08, 2025, 01:12 AM UTC
Endicia Engineers have identified an issue that may temporarily affect some of our customers' ability to print postage and shipping labels. An error message of "Conversation-out-of-sync" intermittently appears when attempting to print. NOTE: Attempting to print again will allow you to continue printing, however, you may intermittently see the error message appear. We are working to quickly resolve this issue and will provide an update when it is available. We apologize for the inconvenience.
- investigating Oct 08, 2025, 02:08 PM UTC
We are continuing to investigate this issue.
- resolved Oct 08, 2025, 03:07 PM UTC
This incident has been resolved.